Churn Solution

Churn Solution is a retention platform built for subscription businesses worldwide, helping them reduce churn and increase retention through churn analytics, payment recovery, cancellation flows, and customer reactivation.

Founder

Abdulhafeth Salah
Mahdi Washha
Walaa Kashou

Website

https://churnsolution.com

Company Description

Our platform brings:

Personalized Cancellation Flows: A Cancel Flow is a structured, personalized experience that guides a customer through each stage of the subscription cancellation process from understanding why they’re leaving, assessing their needs, and offering a personalized way to stay. This helps businesses retain at-risk customers and better understand what they need.
Payment Recovery: Churn Solution manages automated, customizable email and SMS dunning campaigns to recover revenue that would otherwise be lost to failed payments. Smart retries keep attempting each payment at the optimal times to maximize the chances of success, helping businesses recover more revenue with less manual effort.
Win-back Campaigns: Win-back campaigns that re-engage customers who’ve already cancelled or gone inactive, bringing them back to the platform.
AI insights: Real-time analytics, session recordings, and sentiment analysis of cancellation feedback, plus an MCP integration to query retention data from AI assistants
Broad IntegrationS: Connects natively with Stripe, Braintree, WooCommerce, and Shopify, with an MCP Server that lets AI agents act on retention data directly.
No-code builder: Non-technical teams design and test retention experiences without engineering support